Frequently Asked Questions
How far in advance should we book with you?
Our bookings are based on a first-come, first-served basis so we recommend booking as soon as you can especially if your event date is in a peak season.
Do you have a showroom where we can take a look at your collection?
Yes! You can click here to book an appointment. We also have our rentals available online under rental catalogue.
Is your pricing based on price-per-piece basis? Yes, all of our items are priced per piece, unless otherwise stated.
How long is a quote valid for?All quotes are valid for 10 business days from the quote creation date and are subject to availability.
Do you have more decor than what is shown on the collection page? Yes. We usually have more items in our showroom than what is shown on our website. We usually post new items immediately on our Instagram profile. If you’re looking for something and you don’t see it here, please ask.
Is cleaning included in your rental prices? Cleaning is not included in our rental rate except the fabrics. All dishes, glasses and flatware come to you clean and ready to use. We hand wash all of our items with extra care to preserve the integrity of each piece. To avoid a cleaning fee, we ask that all dishes, glassware and flatware are lightly rinsed of all liquid or food particles but not washed. Candles need to be removed from candle holders to avoid a cleaning charge. An additional cleaning fee charge will be applied if this is not met.
I lost / broke your item! What now? Accidents happen. The client is responsible for loss or damage of items and will pay for the cost of replacement or repair (including the travel fee/shipping fees required to replace the lost/damaged item).